Privacy Policy
How ZegalWorks collects, uses and protects your personal data.
1. Who we are
This policy explains how ZegalWorks ("we", "us") collects and uses personal data when you use www.zegalworks.com, fill in our forms, or contact us by phone or WhatsApp.
2. What we collect
- Details you give us. Name, mobile number, email address, city, business name, the service you are interested in and any message you write, when you use our contact, callback or consultation forms.
- Messages and calls. If you contact us by phone or WhatsApp, we see your number and the content of your messages.
- Technical data. Pages visited, device and browser type, approximate location and similar information collected through cookies and Google Analytics.
3. How we use it
- To respond to your enquiry and call you back.
- To prepare quotes and provide the services you ask for.
- To understand how the website is used and improve it.
- To meet legal and regulatory obligations.
4. Consent and legal basis
We process the details you submit on the basis of your consent, which you give when you submit a form. You can withdraw consent at any time by contacting us. This is in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
5. Who we share it with
We do not sell your personal data. We share it only with service providers who help us run the website and our business, such as hosting, email and analytics providers, and with government authorities where the law requires. If you engage us for a registration or filing, we share the details needed with the relevant authority on your behalf.
6. Cookies and analytics
We use Google Analytics to understand how visitors use the site. It sets cookies and collects usage data, which Google may process outside India. You can block cookies in your browser settings, or use Google's opt-out tools.
7. How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and for client work, as long as the engagement and legal record-keeping require. After that we delete or anonymise it.
8. Security
We use reasonable technical and organisational measures to protect your data. No online system is completely secure, so please avoid sending sensitive documents through the website forms. We will tell you how to share documents securely when you engage us.
9. Your rights
You can ask us to tell you what personal data we hold about you, to correct or delete it, or to stop using it. You can also withdraw consent or make a complaint. Contact us using the details below and we will respond within a reasonable time.
10. Children
Our services are for businesses and adults. We do not knowingly collect personal data from children under 18.
11. Links to other sites
Our pages link to services such as Instagram, Facebook, YouTube, X and WhatsApp. They have their own privacy practices, which we do not control.
12. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
13. Contact and grievances
For any privacy request or complaint, call or WhatsApp +91 94451 27261 or use our contact page.